“I think the name of your business challenge-trg feels more like a statement than just the name of your business as we well and truly did “CHALLENGE TRG” and you rose to it”
The level of service currently provided by Mike and his staff from the trg Logistics is exceptionally high, the Caliber of candidate always seems to match our needs and the working partnership we have with trg continues to thrive due to Mike and the team’s understanding the requirements of our business.
The candidates provided are hardworking and as a result many are given permanent positions after a successful temp to perm period
We have been using trg Logistics for most of our transport needs for quite some time and especially over our Christmas peak period. Our experience with your company has shown us that TRG logistics is a professional and service dedicated company.
Whenever there has been a problem, it has been dealt with immediately and rectified in a professional manner. We have found the team to be very friendly and are continuously building a good working relationship with ourselves; the communication is always good regarding rotas, etc. and when I book a driver I am confident that the delivery will be made in the required time frame.
We would recommend that any company would be happy with the services that trg Logistics provides.
Dagenham Site has now been operational for 19 months of which trg have been the lead vendor at the site since opening. There has been a huge learning curve at the site and each month has seen an improvement, this Christmas the depot delivered the most volume ever seen from a fresh site and this would not have been achievable without the partnership between Tesco and trg.
The commitment from the team to deliver on numbers and the extra mile given to support any shortfalls they may face is a credit to Dave McDermott and his team.
I look forward to the new year and facing in to the challenges as we have through 2014. Well done and thank you.
Working with trg Logistics for the past 5 years has been fantastic. We have always worked in partnership with them and have excellent relationships which enables us to deliver the service and high standards to our customers.
As a retail business Christmas can be a challenging time for Tesco but with the preparation, support and commitment from Charlie, Marius and Ramune we achieved excellent delivery and service across the entire peak period.
We can always reply on the team to respond efficiently and professionally at any time supporting us whether it be night or day!
I look forward to working with Charlie and Ramune throughout this year to meet the challenging times ahead. Thank you.
It has been a pleasure to work with you and your team over the last 5 years at Snodland. I have found you to be very organised and easy to work with.
trg Logistics have demonstrated enthusiasm and professionalism in how they work and this has resulted in a great working relationship between teams.
Special mention to Paul Richards who works closely with us on site and is able to react as necessary to our demands.
I would be happy to recommend your service to others.
trg have collaboration, resilience, responsiveness, Empathy and are always 100% successful in providing for the customer
Collaboration – All site managers and regional managers work fantastically together to provide the best for Tesco whether its in peak times at Christmas or quiet times in January. All are striving to fill any short falls at other sites to reduce contractor spend for Tesco and also keep their own drivers working regularly and providing them with secure employment for the future.
Resilience – Recent weeks has shown how resilient trg as a company and their on site Managers are, despite difficult times with reduced volumes and driver shifts there is still high morale with a positive attitude from the on site team and regional manager. Behaviour breads behaviour and it is fair to say this way of working has also cascaded to the trg driver population.
Responsiveness – trg are always available on the phone 365 days a year and 24 hours a day. This has started from the top and passed down through the different management levels showing a strong passion to lead by example and first for the customer. I can always phone the site manager or regional manager no matter what time or day and will always get an instant response and resolve any issues that we are facing.
Empathy – Despite difficult times in quiet periods trg management understand better then anyone the needs of their drivers which then enables them to deliver difficult messages to their workforce through tough economical times where every penny counts. This is done with the utmost respect for their employees which in turn gains them the loyalty, passion and drive that they deserve and has given trg the positive reputation they have today.
All of the above is exactly why trg are 100% successful in providing a top quality service to their customers and they have been a fantastic addition to Tesco Distribution without them we would not be able to provide a fantastic shopping trip for our customers within stores.
They have become our main supplier…..their rule that nothing is impossible overturned completely my idea of the quality of service that can be delivered to the customer.
It has become a real pleasure to work with their smiling, cheerful and helpful team. I do not know what else I can say except a big thank you to them.